It’s always smart to be cautious when shopping for new carpet or flooring for your home.
Carpet scams are common and are often hard to foresee. Here is some sound advice from a trusted carpet expert you might want to consider before you agree to buy new carpet or flooring from any nationally advertised corporate retailer like Lowe’s, Home Depot, Costco or Empire Today.
Learn the Truth about Choosing New Carpet wisely, How to quickly spot common retail Carpet Scams and make Smarter Carpet Choices!
Carpet Scams and Rip-offs at Home Depot, Lowe’s, Empire or Costco?
Don’t Fall For Those Relentless TV Ads about their Free or low-cost Carpet Installation Specials!
The last time I checked, all four of these Giant National Carpet Retailers use OTHER private companies to facilitate their carpet sales, measuring and installation services.
That means if you ever have a carpet problem or complaint, you may have a hard time finding anyone to help you or take responsibility for making things right. If they do return your calls, they usually blame the other guy, or they blame you for choosing the wrong grade of carpet, or for not maintaining the carpet properly.
Have a Carpet Complaint?
If it is a carpet defect, you’ll have to contact the carpet manufacturer to come by and inspect your carpet, if the carpet is still under warranty.
If you have an installation problem you’ll have to contact the carpet installer directly. The installer will take a look at your carpet if you are still within the standard 1-year warranty.
Did the retail salesperson misrepresent the product you purchased? Did they say it was a good choice for your home? Good luck with that, as you are solely responsible for making wise and informed carpet and padding choices that can meet your needs, goals and lifestyle.
Take my free Carpet Foot Traffic Test to help determine what Grade of Carpet you should choose for your home.
Carpet Shopping at Costco?
Costco members may be shown a small display with a rack full of miniature carpet samples or brochures. (Lately they have been taking the samples down) See the photo at the top of this page?
If you grab their free brochure you will be provided with a phone number to call to start your in-home Carpet Consultation Process. A commissioned salesperson will bring samples to your home and be happy to write up your order and arrange for installation.
While they may carry some good quality carpet, be prepared for sticker shock when you see what the total cost for carpet, padding and installation will be.
Private Labels on their Carpet Samples?
You can’t comparison shop easily because they change the carpet brand name, style names and color names to thwart you. You would need to take their carpet samples with you into other local carpet stores to try to compare both samples side by side. It’s definitely not fun or easy to do, and is time consuming. Not to mention that they will not leave all their carpet samples with you.
If you are in the market for new carpet or flooring of any kind, I think you should consider buying new carpet from one of the recommended carpet stores I have listed in my Preferred Carpet Dealer Directory.