As a Consumer Advocate and 30-year veteran of the carpet business, I know how difficult it is to choose new carpet wisely and get a fair & square deal.
I hand-pick each of my recommended carpet dealers using my own special set of strict rules and requirements.
You may have to drive a little farther to visit one of my Preferred Carpet Dealers but it will be well worth the trip!
My Preferred Carpet Store
Bay Minette Alabama
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Why Do You Only Recommend Locally-Owned Dealers?
My Preferred Carpet Store in Bay Minette Alabama? I go to great lengths to locate honest and reputable locally-owned carpet and flooring stores that provide excellent customer service.
Every carpet store I recommend must stand behind their products & workmanship and be willing to go the extra mile to make sure customers are completely satisfied with their carpet or flooring purchase from start to finish!
Have you seen the cost of new carpet lately? Buying new Carpet and flooring is a major expense and you deserve to be treated with respect and get a fair & square deal!
Beware of TV Advertising Scams and Rip-offs!
There are plenty of unscrupulous carpet and flooring retailers you need to avoid. The problem is, it’s not easy to tell a good carpet dealer from a bad dealer.
I get plenty of emails from unhappy homeowners. It’s usually because they bought carpet from a home improvement warehouse or a national carpet chain and they have a complaint that goes unresolved.
I believe consumers deserve first-class customer service before and after the sale, which is why I never recommend buying carpet from big box stores, corporate franchises or nationally advertised shop at home carpet chains.
Most homeowners get lured-in by slick TV advertising offering huge discounts on new carpet and flooring. More common is the deep discount on installation, or even FREE installation. Watch out for the fine print on these common sales gimmicks!
Big Box stores like Lowe’s and Home Depot are always quick to ring up the sale but are not as eager to help when you have a carpet problem, concern or complaint.
Your calls may go unanswered and many homeowners find that no one seems willing to help or accept responsibility for making things right.
Do you have a Carpet Defect or an Installation Problem?
If you make enough noise, they will eventually send out someone to inspect your carpet. It could be a rep from the carpet maker or it could be someone from the carpet installation company. They will determine if your complaint is valid.
The problem is, it’s easy for the guilty party to divert blame to the other guy and leave you holding the bag. They might even say that YOU are to blame for not maintaining your carpet properly.
“Where you buy carpet is just as important as what grade of carpet you buy”
Looking for a Carpet Dealer recommendation? Visit My Preferred Carpet Store in Bay Minette Alabama.